Welcome to Deluxe Creations. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1.1 These terms and conditions govern your use of our website and services.
1.2 By accessing or using our services, you agree to comply with these terms. If you disagree with any part, you may not use our services.

2.1 Deluxe Creations offers web design, brand identity, and digital marketing services.
2.2 We will work to deliver the agreed-upon services as described in your project proposal or contract.

3.1 Payment is required in accordance with the terms outlined in your invoice or contract.
3.2 Any failure to make payments on time may result in suspension or termination of services.
3.3 All prices are subject to change. We will notify you in advance of any changes that may affect your service.
3.4 In the event that payments are not made within the agreed-upon time frame, Deluxe Creations reserves the right to seek collection through alternative methods, including but not limited to the use of debt collection agencies or legal action in a court of law. Any legal or collection fees incurred as a result of pursuing unpaid balances will be the responsibility of the client.
3.5 If all monthly payments are made upfront, the minimum term requirement for ownership of intellectual property, including but not limited to domain registrations, no longer applies. Ownership can be transferred immediately upon full payment. The minimum term only applies when payments are made monthly.
3.6 Refund Policy: Refunds will be handled in accordance with the terms outlined in your contract. For more detailed information, please refer to our Refund Policy document, which is available upon request or on our website. Deluxe Creations reserves the right to determine refund eligibility on a case-by-case basis.

4.1 You are entitled to a set number of revisions as outlined in your project contract.
4.2 Any additional revisions beyond this may incur extra charges.
4.3 Changes requested after the completion of the project will be subject to new fees.

5.1 Any discounts or promotional offers provided by Deluxe Creations are at the sole discretion of the company.
5.2 Discounts may be withdrawn, changed, or canceled at any time without prior notice.
5.3 Discounts cannot be applied retroactively to services already rendered or payments made.

6.1 All designs, content, and materials created by Deluxe Creations remain our intellectual property for the minimum term of 12 months, as outlined in your contract and pricing agreement.
6.2 During this 12-month term, the content remains the sole possession of Deluxe Creations. If the client terminates or cancels services within this term, they will not be permitted to use the content provided, and the website will be closed entirely.
6.3 After the minimum term has elapsed, all content can be requested for migration, regardless of whether the customer chooses to continue their monthly subscription or not.
6.4 Upon receipt of full payment and completion of the minimum term, ownership of the completed design will transfer to the client.
6.5 Deluxe Creations reserves the right to use completed projects for marketing purposes.

7.1 You are responsible for providing accurate, timely, and complete information to facilitate the design process.
7.2 Any delays caused by failure to provide necessary materials may affect delivery timelines.

8.1 Either party may terminate the agreement at any time with written notice.
8.2 If the Client terminates the agreement before the contract end date, all agreed monthly fees for the remainder of the contract term will still be due and payable in full.
8.3 In the event of termination, the Client is responsible for payment of services rendered up to the termination date.
8.4 Deluxe Creations reserves the right to terminate the agreement if the Client fails to meet their obligations, including but not limited to timely payment or provision of necessary materials.

9.1 Deluxe Creations is not liable for any damages, losses, or costs incurred by using our services.
9.2 We are not responsible for any third-party services, such as hosting or external plugins, that may impact your website.

These terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be resolved under UK law.

11.1 For clients who require domain registration, Deluxe Creations will provide free domain registration as part of your package.
11.2 Any domain registered through Deluxe Creations will remain the property of Deluxe Creations for the first 12 months or for the duration of the minimum term of your package.
11.3 After the initial 12-month period (or the end of the minimum term), ownership of the domain can be transferred to the client or another individual upon request.
11.4 If you already own a domain and wish to use it with our services, the domain transfer process to our hosting platform will be required. This transfer process may take up to 2–3 weeks, depending on the registrar and hosting provider.
11.5 Please note that any delay in the domain transfer may impact the development timeline for your project. Deluxe Creations is not responsible for delays caused by external registrars or third-party services.
11.6 If all monthly payments are made upfront, the minimum term requirement no longer applies, and ownership of the domain can be transferred immediately upon full payment. The minimum term only applies when payments are made monthly.

Deluxe Creations reserves the right to update or modify these terms at any time. Any changes will be posted on our website.